Privacy policy

Last Updated: 19-NOV-2025

Welcome to Cre8ive Masters.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal information:

A. Information You Provide Directly

Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (processed securely by payment providers; we do not store card details)
Order Information
Account Login Details (if you create an account)

B. Information Collected Automatically

When you browse the website:

IP Address
Device Information
Browser Type
Cookies
Pages viewed & time spent
Referring website
Shopping cart actions

C. Information From Third Parties

Shopify
Payment Providers (Stripe, PayPal, etc.)
Analytics tools (Google Analytics, Pinterest Tag, Meta Pixel)

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate with you about your purchase
Send order confirmations & shipping updates
Respond to customer support requests
Improve website performance & user experience
Marketing & retargeting ads (only with consent)
Fraud prevention and security monitoring
Comply with laws & regulations

3. Sharing Your Information

We DO NOT sell your personal information.

We may share your data only with trusted service providers:

These include:

Shopify (store platform)
Payment processors (Shopify, Stripe, PayPal, etc.)
Shipping carriers
Email service providers
Pinterest Tag, Google Analytics, Facebook Pixel (for tracking & advertising)
Legal authorities (only if required by law)

All partners are GDPR-compliant and obligated to protect your information.

4. Cookies & Tracking Technologies

We use cookies to:

Keep items in your shopping cart
Improve site performance
Analyze traffic
Show personalized ads on Google, Facebook, Pinterest, etc.

You can disable cookies anytime from your browser settings.

5. Marketing & Advertising

With your permission, we may send:

Promotional emails
Discounts
New product announcements

You may opt out anytime by clicking Unsubscribe in contacting us at:
📩 https://cre8ivemasters.com/pages/contact-us

6. Data Storage & Security

We protect your information using:

Secure HTTPS encryption
Shopify-certified secure servers
Payment gateway encryption
Limited administrative access
Automated fraud detection

We do not store credit card details.

7. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may request:

Access to your data
Correction of incorrect details
Deletion of your data
Restriction of data processing
Copy of your personal information
Opt-out of marketing

To request any of these, contact us:
📩 https://cre8ivemasters.com/pages/contact-us

We respond within 5–7 business days.

8. Data Retention

We retain your information only for:

As long as your account is active
Order & legal recordkeeping (typically 2–7 years)
Marketing preferences only while consent is active

9. Children’s Privacy

We do not knowingly collect data from children under 13 years of age.
If you believe a child has submitted information, please contact us immediately.

10. Updates to This Policy

We may update this policy when needed.
Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📩 Email: Support@Cre8iveMasters.com
🌐 Website: cre8ivemasters.com

For questions about this, contact us at:
● Email: Support@Cre8iveMasters.com
● Phone: 321-999-2095
● Mailing Address: 219 Lugano Way * DeBary, FL 32713